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Frequently Asked Questions

Frequently Asked Questions

Maintenance

We have a thorough turn checklist to prepare your apartment before moving in.

Yes, we offer on-site maintenance to our residents.

You may submit a work order from your resident portal, or you can call our office.

All maintenance requests are responded to within 24-48 hours unless a part is required to be ordered.

No, if you give us permission to enter, and all pets are secured for our entry.

Amenities

Our community offers a clubhouse, fitness center, swimming pool and car wash, among the other amenities available.

Yes, off street parking is available to our residents.

Yes, we are pet friendly!

There is a non-refundable pet fee and a monthly pet rent per pet.

Yes, we offer leases starting at 6 months with an addition fee. Contact our leasing office for more information.

No, we do not. Please contact our leasing office for more information.

Admin

Appointments are preferred, but we welcome walk-ins.

Xfinity and AT& T services the area.

You can pay online via the resident portal, Cashier’s check, Personal Checks, and WIPS.? WIPS is the Walk-In Payment System) We do not accept Cash or Money Orders.

Location

We are located near The Forum for plenty of shopping and enjoying all the eateries in the area. Also close by Hwy 141 (Known as Peachtree Industrial) which connects to GA 400, I-285, and I-85. Close to Paul Dukes Stem High School, Norcross High School, and North Metro Academy of Performing Arts Elementary School.

Wynfield Trace is a part of the Top-Rated Gwinnett County School district and Paul Dukes Stem High School.

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Our team is always ready to answer your questions.